Booking confirmation & payments
- A deposit or full payment is required to confirm any booking.
- We accept Visa, MasterCard, American Express, UnionPay and bank transfers.
- All bank charges, transfer fees or card processing fees are payable by the traveller.
- Bookings are considered confirmed only after written confirmation is issued by Skylit Travels.
Pricing, taxes & extras
- All prices are quoted in USD, unless otherwise stated.
- Applicable government taxes are included unless specified at the time of confirmation.
- Additional costs such as resort-specific fees, meals not included in the confirmed package, and personal expenses or optional activities must be paid directly at the destination unless otherwise agreed in writing.
Prices may change prior to confirmation due to supplier revisions, currency fluctuations or government policy changes.
Changes to bookings
- Most travel services do not permit changes to names, travel dates or itineraries once confirmed.
- If changes are allowed by the supplier, additional fees and supplier penalties may apply.
- All amendments are subject to availability and supplier approval.
Cancellations & refund policy
Cancellation charges apply as outlined below and are subject to the cancellation policies of the respective hotel, resort, airline or service provider, which will be confirmed at the time of booking confirmation:
- More than 7 days before travel: cancellations are subject to individual supplier policies. Some services, including promotional rates or peak-season bookings, may be partially or fully non-refundable.
- 3–7 days before travel: 75% of the total booking value will be charged, or a higher amount if required under the supplier’s cancellation policy.
- Less than 3 days before travel or no-show: 100% of the total booking value will be charged and is non-refundable.
Refunds, where permitted by the supplier, are processed only after funds are received from the supplier, may take 60–90 days, and may be subject to administrative or processing fees.
We strongly recommend purchasing comprehensive travel insurance.
Travel documents & guest responsibilities
Travellers are responsible for ensuring possession of a valid passport, required visas and any other travel documentation. Skylit Travels is not responsible for denied boarding, refusal of entry or travel disruptions due to incomplete or invalid documentation.
Force majeure & special circumstances
In situations beyond reasonable control — including natural disasters, weather conditions, medical emergencies, government actions or restrictions, and airline or supplier operational issues — Skylit Travels may assist in requesting exceptions or alternative arrangements; however, supporting documentation may be required, final decisions rest with the supplier, and refunds or waivers are not guaranteed.